anya138 Privacy Policy
This page describes what we collect when you use anya138 and how we keep that data protected. We at anya138 handle account information, payment details, and gaming records with the same care we apply to every transaction on our platform. Our privacy commitments reflect the legal framework we operate under in supported jurisdictions across Indonesia.
We understand that your data security matters. Whether you access anya138 from Jakarta, Surabaya, or elsewhere in a supported region, your personal information—from your government-issued ID through to your withdrawal history—remains subject to our stated protections and the laws that govern our service.
The following sections explain what we collect, how we use it, who may access it, and what rights you have over your information.
What We Collect and Why
When you create an account on anya138, we collect your legal name, date of birth, government-issued identification number, phone number, and email address. These details are required for identity verification and Know Your Customer (KYC) compliance. We store them securely and use them solely to confirm who you are, prevent fraud, and comply with applicable law.
We also collect transaction data: deposits via DANA, e-wallet, mobile banking, local payment, online payment, or direct bank transfer (e-wallet, mobile banking, local payment, online payment); withdrawal requests and their approval status; betting activity on Liga 1 and other tournaments; and live-table play records. This information helps us operate your account, process payouts, and detect irregular patterns that may indicate account compromise.
We collect technical data—your device type, browser, IP address, and how you interact with our mobile app or website. This helps us maintain platform stability and troubleshoot issues you may report.
Third-Party Processors
Our payment processors (banks and e-wallet providers like e-wallet networks) receive your deposit and withdrawal requests. We do not share your full identity record with game studios or sportsbook data brokers; we share only anonymized betting-pattern data for product improvement. Customer-support platforms may access your account history to help resolve login, payment, or withdrawal issues.
Your Rights on anya138
You have the right to request a copy of the data we hold about you, to correct inaccurate information, and to request deletion of your account and associated records after a defined retention period. Contact us to exercise these rights; we will respond within 30 days.
Cookies and Data Retention
We use cookies to remember your login session, language preference, and account notifications. Essential cookies are required for anya138 to function; optional analytics cookies help us understand which features users access most often. You may disable non-essential cookies in your browser settings without loss of core functionality.
We retain KYC documents and identity records for as long as your account is active plus seven years for regulatory purposes. Transaction logs and betting history remain available in your account dashboard for download. Once your account is closed, we delete personal data except where law requires us to retain it.
Contact anya138
If you have questions about how anya138 uses your data, how to access or delete your information, or to report a data breach, contact our support team. We are committed to responding transparently and within applicable timelines.
This privacy policy reflects our practices as of the date of last update. We may modify these terms to reflect changes in law or our service. Material changes will be communicated to you via email or through a banner on anya138 before they take effect.